Customer Satisfaction Survey

Home	Support	Contact Us	Find a Store

Customer Satisfaction Survey

Inland Cellular will give your $5 off your bill for 5 minutes of your time by filling out the customer satisfaction survey below!

First and Last Name
Cell Phone Number (With Area Code) *
Email Address
Which Location Did You Visit
Approximate Date & Time Visited
Please choose which describes you best
STORE Please rate each question on a scale of 1-5, with five(5) being the best and one(1) being the lowest.
Was the location you visited easy to find?
Was there easy access for parking?
Was the store well organized and clean?
Was the atmosphere welcoming?
Were you greeted upon entering the store?
Please rate overall impression of the store visited.
SALES STAFF
Was the sales representative that helped you friendly?
Were they dressed professionally?
Did they listen carefully to your needs?
Were they knowledgeable?
Did they explain services/plans and phones to your satisfaction?
Did the sales representative mention features that would be helpful to you?
Did you feel important and valued as a customer?
Please rate your overall impression of the sales staff
TIME MANAGEMENT
How would you rate the efficiency of the process once helped?
Approximately how long did you have to wait before being helped?
EQUIPMENT/PRODUCTS PURCHASED
Did you find the selection of phones and accessories acceptable?
Did you find the quality of products purchased acceptable?
Were you offered all needed items for the phone(s) purchased?
Did you feel the items purchased were a good value for the money?
Please rate your overall impressions of equipment/products purchased?
How likely are you to refer us to your family & friends?
What was the most important factor in your decision to purchase?
Please feel free to add any additional comments or suggestions.

SERVICES	SUPPORT	MESSAGING	COVERAGE MAP	ONLINE BILLING
Fuel	Submit a Trouble Ticket	Text	Local Map	Pay, View, Print Bill
BlackBerry	FAQ	Picture/Video	National Map
Android	Contact Us	E-Mail
Messaging	Satisfaction Survey	Voicemail
Downloads	Device Updates	BlackBerry
Mobile Web	Data Calculator	Voicemail Plus
411	Open Internet Policy
Business Solutions
Amber Alerts
Mobile TAP
CMAS Alerts



Developed by Northwest Media