Support: Customer Assurance

Inland Cellular and its employees are committed to providing a superior buying experience to every person we serve. For this reason we happily offer the following Customer Assurances:

 

Cellular Service: Within thirty days of activation if you are not completely satisfied with your cellular phone or cellular service we will discontinue your service with no penalty if you return your phone (if applicable) in original condition with all packing and accessories. We will also refund your activation fee (if applicable). All we ask is that you pay for the charges on your account, including monthly access fees (prorated from the time of activation until disconnect), additional per minute, roaming, and long distance charges, plus tax. We will estimate these charges at time of disconnect; however, as roaming charges can take up to 90 days to be billed, you may receive future bills with roaming charges on them, which you will be responsible to pay.

 

Phones, accessories and other items: Within thirty days of purchase if you are not completely satisfied simply return the item in its original condition and packaging for an exchange or refund. Refunds will be issued in the same method as payment was received, except cash amounts over $100.00, which will be refunded by mailed check. All check refunds will be mailed to you.

 

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